Security & admin
Built for teams that answer to customers and to compliance.
FieldBridge OS gives office admins the controls to run a tight operation — who can see what, how long data is kept, and what customers are shown — without slowing down the people doing the work.
Role-based access control
Granular roles — admin, office staff, field crew, HR, estimator, equipment, inventory, and asset management — so every account sees exactly the screens its job requires, nothing more.
Two-step destructive actions
Deleting a call, unsubscribing a webhook, or revoking a session all require an explicit confirm-again step, and soft-deleted records stay recoverable from an admin-only recovery screen.
Configurable data retention
Retention windows for abandoned requests and raw webhook payloads are policy-driven and admin-controlled, with a clear count of what a sweep will affect before it runs.
Integration health, always visible
An admin dashboard shows the live health of every connected system — last webhook received, sync drift, and failure counts — so integration issues surface before customers notice.
Installable, auto-updating app
FieldBridge OS installs as a PWA on desktop and mobile. Updates roll out automatically with a clear prompt to reload — never a stale build silently running in the field.
Customer-visibility controls
Photos and documents default to internal-only; a per-item switch controls exactly what a customer can see, kept separate from AI-suggested content that always waits for human review.
Have a security questionnaire to run through?
We're happy to walk your team through architecture, access control, and data handling directly.